CAPS Hauraki — Website sitemap

Option B, revised · July 2026

Prepared by Publica
Draft for CAPS Hauraki review

Primary page
Child / sub page
Home
Persistent control (all pages)
Persistent, outside the navigation
Make a referral — top right, all pages
0508 227 728 — phone number, top right, all pages
Quick exit — bottom left, all pages
HOME
WHO WE ARE
WHAT WE DO
GET IN TOUCH
GET INVOLVED
Homepage
Calm, uncluttered landing page. Logo links back here from every page; homepage is not a labelled nav item.
Get help snapshot
Small number of clear choices based on situation, not service names.
New
What we do snapshot
Links through to the five service areas.
News and events feed
Who we are
About CAPS, our people, governance and values.
About CAPS
Our governance board
Our people
Our history
Our values
Our commitment to our communities
Not yet agreed. Recommend deciding on evidence (funder expectations, audience gap) rather than by default.
Proposed – tbc
What we do
Renamed from How We Help. Five service areas, presented as interactive cards with a short teaser and Learn more link.
Sexual harm prevention and support
Includes Right2BSafe prevention content.
Family violence prevention and support
Includes Hauraki Family Violence Intervention Network.
Family, parenting and whānau support
Youth support
Includes Attendance Support (referrals mainly via the Attendance Services Application, not the website).
Counselling and mental wellbeing
Interaction
Visual service card treatment
Shine-style box, short description on interaction, Learn more through to full page. Tap-to-reveal on mobile, not hover-only.
Feasibility tbc
Get in touch
Contact, locations and general referral information.
Contact us
Locations
Enquiry form
Form
General referral information
Includes guidance for professional referrers (eligibility, self-referral, who to contact). Links to persistent Make a referral form.
Get involved
New top-level section, kept separate from the get-help pathway.
New
How to keep kids safer
Tip sheets and prevention resources.
Join our team
Vacancies and employment information.
How you can help
Practical requests (e.g. teddy donations) and how to support someone affected.
Donate
Events

Resource hub removed as a top-level section; resources are cross-linked from the most relevant service and Get involved pages, underpinned by consistent tagging so they remain findable and shareable.

The one-stop referral form

For reference — not part of the site navigation

Reached via the persistent Make a referral button, not a navigation page. Included here so this document holds everything needed for review in one place. Structure carried over from the discovery responses, updated for the wording and selection-logic changes agreed with Jo and Jane.

1What the referral is for
General support, parenting programme, or select all that apply / unsure. Wording changed from "education programme" to "parenting programme".
2Who is making the referral
Self-referral, whānau referral or professional referral.
3Client details
Collected once, shared across the rest of the form.
4Safe contact and key questions
Contact preferences, safety questions, consent.
5Support or programme selection
Multi-select checkboxes plus Unsure, replacing the single Both option. CAPS triages from the selections made.
6Reason for referral and preferred outcomes
Brief description, concerns, risks, preferred outcomes.
7Household and whānau information
Add a child / Add another adult, shown only if relevant.
8Agency, Family Court and consent information
Shown only where relevant.
9Review and submission
Summary, confidentiality reminder, on-screen confirmation of next steps.

Utility pages (footer navigation)

Privacy statement
Website terms & conditions
Accessibility statement — recommended